Let’s face it. In business (and in life for that matter), we sometimes have an annoying habit of overcomplicating things. When it comes to running your dispensary, this can include – managing customers, fulfilling orders, quality inspection, project monitoring, or simply going through a to-do list. We often complicate tasks that should be easy to implement. So how can you get out of your own way, make life easier for yourself and simplify your business? One solution is cannabis specific point-of-sale software.
In this post, we’ll outline how our point-of-sale mobile app, MJ Retail, in conjunction with your seed-to-sale software can make you more efficient and help you grow your business.
The Demand for Cannabis Point-of-Sale Software
The demand for mobile point-of-sale software is nothing new. However, the coronavirus pandemic made mobile functionality even more critical, particularly in the cannabis industry. As economies reopened, and cannabis consumers returned to dispensaries, the need for efficient customer checkouts became even more important than ever before.
MJ Retail allows you to reimagine your omni-channel workflows to create a seamless customer experience within your dispensary.
Benefits of MJ Retail
Patient Check-in
It is easy to get caught up in the day-to-day operations of your retail location, but customer experience should always be a high priority. No one likes waiting in line. With the ability to use a iPad to facilitate MJ Retail’s Patient Check-In, you can register, manage, and check in customers with a click of a button from anywhere in the store. You can even check customers in curbside!
Also, we all know how important compliance is in the cannabis industry. With MJ Retail’s identification verification integration, you can scan and validate IDs (against the DMV database) in real-time.
Patient Queue
You want your customers to have an enjoyable, stress-free experience each time they visit your dispensary. One of the best ways to ensure that is with a good queue management system. With our Patient Queue, you can easily see who has checked in, paid, or is waiting on an order. You can even see how much of their order has been fulfilled – all on a simple to read, color-coded dashboard.
This allows you move patients through their visit efficiently, keeping your staff and your customers happy. The queue also includes pending online orders. This allows your budtenders to prioritize orders, and integrate front-of-house and back-of-house fulfillment workflows easily.
Product Menu
Maybe your customers crave a particular brand or strain of a product. The last thing you want is for them to spend time in line, only to run out of inventory when it is their turn to check out.
With our Product Menu integration, customers can choose their products with an easy-to-navigate, color-coded menu of options. Products can be sorted by type, strain, potency, and more. Customers can even put a “hold” on a product by placing their order via an iPad from anywhere in the store. MJ Retail also places hard reservations on inventory, ensuring that online orders and in-store orders are not overriding each other.
Payments
We know that transactions can be time-consuming, especially with cash payments. Using AI technology, we have created a simple and quick three-click check out experience that anticipates the most likely payment options. This quick cash predictive payment workflow allows your budtender to complete a cash transaction in just three simple clicks, saving time and reducing error. Employees can even wirelessly print labels and receipts for patients and customers.
Try MJ Retail Today
Life is already complicated enough. Make running your dispensary just a little bit easier. With MJ Retail and its robust API integration, you can experience the power of the full MJ Platform seed-to-sale solution with the ease of use of a mobile app.
For more detail, and to see MJ Retail in action, check out our MJ Retail Webinar : 5 Unique Features of MJ Retail
